Privacy Overview

Privacy
Policy

Name: Brightwire Technologies
Address: Kallikkadu, Kattakkada, Thiruvananthapuram, Kerala, 695572, IN
Telephone: +91 9961684050
Price range: $$

Last Updated: May 2024

1. Information We Collect

We collect information to provide better services to our users and clients. This includes:

Personal Information: Name, email address, phone number, and company details provided via contact forms or chatbot interactions.

Communication Data: Message logs from our WhatsApp API and Web AI Chatbots to provide customer support and service automation.

Technical Data: IP address, browser type, device information, and pages visited (collected via cookies and tracking pixels).

Client-Sourced Data: For our Data Mining and RPA services, we process data strictly based on client requirements and legal frameworks.

2. Integration with Third-Party APIs

To provide our advanced services, we integrate with several third-party platforms. Your data may be processed through:

WhatsApp Business API: To facilitate automated communication and customer support.

Facebook (Meta) APIs & Pixels: For social media marketing, ad tracking, and performance analysis.

Google Ads & Analytics: To measure website traffic and provide targeted advertising.

AI Models: To power our data mining and chatbot services.

3. How We Use Your Information

Brightwire Technologies uses the collected data for:

Providing and maintaining our development and automation services.

Executing Social Media Marketing and SEO strategies.

Automating business workflows via RPA.

Sending service updates, newsletters, and promotional materials (with your consent).

Improving our AI algorithms and website user experience.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies to enhance your experience.

Essential Cookies: Required for the website to function.

Marketing Cookies: Used by Facebook and Google to deliver personalized advertisements.

Analytics Cookies: Help us understand user behavior to improve our services.

6. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you.

Request the correction or deletion of your data.

Opt-out of marketing communications at any time.

Withdraw consent for data processing.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

info@brightwire.in

Phone

+91 9961684050

Website

www.brightwire.in

Need more clarity?

Our legal and support teams are available 24/7 to help you understand our data practices.